Once we confirm your order, you may then send out your loved one’s carbon sample to our company address as per our instructions. Once our company receives the carbon sample and confirms it, you will be sent an invoice via PayPal by a Customer Service Representative. Upon receiving the invoice, you have a maximum of seven (7) days to settle the payment. Failure to do so may result in a cancellation of your order.
Payment is made easier through PayPal or the use of a Credit Card. While we will invoice you via PayPal, you have the option to pay from your PayPal account or use your Credit Card. Rest assured that whichever form of payment you choose, the payment will go through a secure server.
*Please take note that only 50% of the total amount is due upon receiving the carbon sample. The other 50% is due when the order has been completed.
*We will only ship out the order once full payment has been made. For more information, you may view our Terms & Conditions.