PRODUCT DISCLAIMER
AND
SERVICE DETAILS
Ever Dear™ aims to make the ashes to diamonds process affordable to everyone. We believe in offering quality memorial diamonds at the best and most affordable price in the market. Everyone deserves the chance to remember their loved ones as the diamond that they truly were. We guarantee that the price of our memorial diamonds is the lowest in the market. In order to offer this price to you we focus solely on the essential processes of turning ashes into diamonds. Thus, we DO NOT provide any tailored or additional services unless specifically mentioned in our website or promotional material.
Ever Dear™ delivers the best priced memorial diamonds in the market by removing unnecessary sales process and additional branding and marketing. We focus on the ashes to diamonds production process, thus we offer less customisation. All we want is to give customers is an affordable and simpler solution for making cremation diamonds. The cost we saved is beneficial to customers.
Our Services focus on delivering high-quality products at an affordable cost. We, therefore, are unable to accommodate any special additions or requests that are not explicitly outlined in our website or promotional material.
Limited Level of Service
We decrease our prices by reducing staff unnecessary to the actual ashes to diamonds process such as receptionists, salespeople, and phone operators. All your payments go to the production of your cremation diamonds.
We do not provide 24/7 customer care.
Emails will be replied to within 48 hours on working days.
Any requested call-backs will be provided by our office staff within 48 hours on working days.
No walk-in services are provided at our office location.
Lab Address And Technical Information
Research projects are carried out at our lab site. All lab-related information are regarded as business secrets, and confidential.
No guided tours or on-site visits provided.
Our Lab address is confidential.
Product
We minimise costs by capitalising on an economy of scale. Thus we minimise the customisability of our products in order to ensure that our customers receive quality diamonds at the best possible price. Due to the unique nature of the materials used for the memorial diamonds, we cannot precisely give the size or colour of the memorial diamonds. All our memorial diamonds are thus offered in carat ranges which we assure our customers their memorial diamond will fall within.
